Search as a means of navigating and finding thing you need on a website is typically only used by a very small percentage of your visitors. But the segment that does use onsite Search is an interesting one. They tend to convert. And in some cases they let you know what they can’t find on your landing page.
Your search bar should be hidden behing the well known magnifying glass, but once clicked, it should be across the page. Most people do not enjoy typing, especially on their mobile phone. So you have autocorrection in place, ensure the right keyboard pops up, and use typing suggestions for your most common products, services and/or categories.
Two other settings you can adjust to make it easy for people. Showing previous searches helps visitors easily find what they looked at previously. And always show a result, showing no result is asking people to leave your site and look at competitive offerings.
Interested in reading more? Feel free to navigate to our Navigating through Products and Categories section.